The Quick type: If you’re searching for a unique gemstone or special wedding gift, Leibish & Co. features a robust supply of top-quality, colorful, and conflict-free diamonds and gemstones. The family-run company has-been running online since 1998 with a personal touch which has gained repeat business worldwide. Leibish & Co. makes it easy buying loose stones or even make use of its free “Design your own personal” device to bring your perfect bit of precious jewelry alive. With decades of expertise and strong artistry under their gear, Leibish & Co. is on the brink of broadening the supply to watches along with other add-ons.
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When Leibish Polnauer established 1st online diamond company in 1998, it took nearly a complete time to publish just one picture and information to their internet site â but he had been a visionary just who watched prospective inside the fledgling arena of e-commerce. “as he sees the possibility in a notion, he’ll do everything in the capacity to advance with-it,” stated Benji Margolese, Director of material promotional for Leibish & Co.
Leibish developed a successful, family-run procedure together with spouse and children providing in leadership jobs. Obtained grown a successful online business with workplaces located across the world. Leibish & Co. is actually a leader in distinctive coloured diamonds and gemstones which happen to be difficult to find somewhere else. The diamonds are conflict-free, that will be an important facet for a lot of customers.
“folks come to you because they look for something a tiny bit various, one thing more special than everyone has actually,” Benji said.
While Leibish & Co. offers top-quality conventional expensive diamonds, the company specializes in colorful, special jewellery. Whenever requested why the company provides this type of a higher consumer return rate, Benji easily pinpoints the main reason.
“its a mixture of exceptional items, fantastic solution, and jewellery crafted to your greatest amounts of excellence,” he said. “The precious jewelry we make is certainly not your everyday, mass-produced types of product. Each piece is actually tailor-made to completely fit the diamond or gemstone chosen from the customer.”
Children Affair With private Service
Leibish & Co. is a genuine family business, with Leibish’s family unit members playing crucial parts inside organization.
Leibish serves as Founder and President regarding the business, while their wife, Rosi, may be the business’ occasions Manager. Their eldest girl, Chavi, functions as top honors Jewelry Designer â and that is an enormous responsibility since custom precious jewelry makes up a lot more than 50per cent associated with the organizations company, Benji said.
Leibish’s eldest boy, Yossi, may be the Chief Executive Officer of Leibish & Co. Another child, Shmulik, that is a graduate of this Gemological Institute of The united states, could be the Chief Diamond Buyer when it comes to company. “Shmulik is, really, among many gifted color diamond experts in the industry,” Benji said.
Leibish’s boy Itzik may be the organization’s COO and runs their ny office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young children, will be the business’s CFO.
“as among the longtime members of the team, I am able to tell you that, although there isn’t any connection, they think about me, among others, section of their loved ones,” Benji mentioned. “We all bring our very own expertise into the company, but come together to regularly grow the company.”
Customers are in addition addressed like household at Leibish & Co., where in fact the company invests electricity into individual service and income. “have you ever addressed one specific representative, for example, that’s the same person you may usually cope with, no matter what you might be calling or composing within,” Benji stated. “we do not believe in moving customers to various departments if they have a concern or certain problem they want to cope with.”
Consumers Come From All Over the World
Leibish provides multiple different types of consumers: there are buyers, whom primarily shop through the web page, retailers, and people into the trade company, who typically visit the organization’s primary practices in New York, Israel, and Hong Kong.
A great deal of Leibish & Co.’s clients are from US. The then top market is Canada, followed closely by the United Kingdom, Australian Continent, Hong-Kong, in addition to rest of Europe.
Consumers at every period of life store at Leibish & Co., though the majority are involving the many years of 35 and 54, Benji stated. Also, the business garners about 300,000 internet site check outs every month â and keeps a lot of its consumers coming back again.
“With over a 70% return buyer score, we remain one of the most well-known organizations in our market,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. stocks high-end jewellery, but keeps inventory flexibility, particularly for online consumers, Benji mentioned. The company carries countless loose diamonds and important gems, but the crucial items are personalized jewellery creations.
“We keep extreme collection of multicolor diamond and gem precious jewelry, with from the rarest shades actually ever observed,” the guy mentioned. “We are known most readily useful by all of our bread-and-butter services and products â yellowish diamond and green diamond involvement bands. However, we offer diamonds of virtually every tone, and valuable gems â including sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless diamonds, too, but our expertise is in the realm of color.”
For clients who’ve some thing in your mind and require assist which makes it a reality, Leibish & Co. offers a “Design your personal” jewelry device, which Benji said is actually their best product.
“normally, while looking for an unique portion, men and bang local women frequently desire specific stones and setting designs they will have currently dropped obsessed about,” the guy mentioned. The “Design a” tool enables consumers to construct a piece by using the stone, placing, and metal of the choice.
“permits them to bring their aspirations to life â with the help of our knowledge in artistry,” Benji informed united states.
Add-ons & brand new on line Tools available for Leibish & Co.
because it seems forward to tomorrow, Leibish & Co. is actually gradually shifting toward higher-ticket things and a lot more item assortment. The firm feels comfy branching out to new product lines due to the dedication and love it relates to finest its present designs.
“we now have talked about exposing a lot of different extras â eg luxury watches, bags, and even pencils,” Benji said. “But we made a decision to wait until we first perfected our very own main distinct product, which is expensive jewelry.”
Leibish & Co. is also looking for ways to continue mastering its common internet site, too. One way it intends to improve the internet based experience is through presenting enhanced fact features, that may offer virtual buyers more of an in-store experience.
As a business enterprise along with its sources in colourful diamonds and e-commerce, Leibish & Co. continues to innovate in a normal industry which views change as exemption, not the guideline.